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RETURNS POLICY

You may return any TAB Performance product providing we are notified in writing within no more than 48 hours for the general public  OR 24 hours if a retailer of it being delivered for a full refund (excluding shipping), hassle free, as long as you meet the following criteria:

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  1. You have not used, installed or tried to install the product.

  2. It is returned in the same condition it was shipped in.

  3. If an Insurance Claim we must be notified within 24 hours of receipt of order regardless if general public or a retailer as per our insurance contract.

 

Additional Return Conditions:

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  1. In order to receive a full refund, the item(s) must be returned in the same condition that they were shipped in and cannot have been installed.

  2. Even if you have not opened the box yet, you will need to check the parts to ensure there are no issues, before sending it back to us. Parts returned with any damage not reported upon receipt will not be eligible for a refund.

  3. Parts should be individually and tightly wrapped with the cellophane wrap that they were shipped in, if applicable.

  4. Parts should be individually bagged in the 3 mm bags they were shipped in when applicable.

  5. Be sure to include all components. Items returned with missing components will not be eligible for a full refund.

  6. Make sure that the parts are separated and tightly packaged in the box. You may use the box they came in to return them, if it is in good enough shape. If the box is damaged you may want to think about returning them using a new box.

  7. After packaging the parts shake the box lightly. If you can feel the parts moving around you have not packaged them tightly enough and you will want to add more packaging material.

  8. Until the package arrives at our USA facility in original condition you will be responsible for it.

  9. Any Return shipping charges to USA will be deducted from final refund. We are not responsible for these costs.

  10. We do not accept returns if you have changed your mind. At our discretion and provided all other criteria is met we may issue a credit note providing all other Return Conditions are met, less any shipping costs.

 

If you meet the above criteria and agree to the above terms you need to email us at gb@tabperformance.com.au to start your return process.

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